Tax free
SHOP TAX FREE IN NETHERLANDS
REFUND OFFICES
CUSTOMER SERVICES
Tax Free Shopping in Netherlands
Standard VAT rate: 21%
Food: 6%
Minimum purchase amount: 50 EUR
Who is eligible for Tax Free Shopping?
If you have permanent residence in a non-EU country
How to Shop Tax Free
For more on how to claim your tax refund, including how to fill in the Tax Free Form
Tax Free goods:
Refunds are paid on goods that are exported in the traveller’s personal luggage.
Only food, confectionary and medicine must be sealed and unused
Non-refundable goods:
- Pictures made by a company as souvenirs
Contact us
Completed Tax Free Forms which have been stamped by Customs can be sent to:
Standard and registered mail:
Global Blue P.O. Box 363, 810 00 Bratislava, Slovakia, Europe
For courier:
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava, Slovakia, Europe
If you have any questions
www.globalblue.com/contact-us/
For frequently asked questions visit: www.globalblue.com/faqs/
Refund Points
How to Shop Tax Free
Global Blue Tax Free shopping brings you additional savings on purchases at over 300,000 store across the world’s best shopping districts. So why not join the 23 million travellers who shop Tax Free with Global Blue every year? Simply look for the blue star in store, or ask for Global Blue.
SHOP
When paying for your purchases, ask store staff for a Global Blue Tax Free Form.
If you are a SHOP TAX FREE Card holder, present your card to store staff. Your personal details will automatically be filled out on the Tax Free Form.
STAMP
At the airport or port, go to the Customs desk and present your completed Tax Free Form, passport, receipts and purchases to get a stamp on your form.
Goods should be kept available for inspection, unused and with the original receipts.
CLAIM
Go to the nearby desk or office displaying a Global Blue logo. In some cases this will be a currency exchange.
Present your stamped, completed Tax Free Form to receive the refund in cash or to your credit cards.
In a rush? Use the Global Blue mailbox located nearby most Customs offices, to mail your completed, stamped Tax Free Form and receipts back to Global Blue for a refund to your credit card. We recommend you add your email address to the Tax Free Form in case we need to contact you.
Refund paid is the VAT minus Global Blue’s service fee.
CONTACT US
Completed Tax Free Forms which have been stamped by Customs can be sent to:
Standard and registered mail:
Global Blue P.O.BOX 363 810 00 Bratislava Slovakia, Europe
For courier:
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava, Slovakia, Europe
Use the Global Blue prepaid envelope provided by the shop where you made your tax free purchase. Alternatively, you may use your own envelope but you will need to pay for postage.
Global Blue must receive your completed Tax Free Form and reciepts within 21 days of the purchase to avoid charges to your credit card, plus a penalty. For refunds with China UnionPay, the Form must be received within 15 days.
Before sending the documents, we advise that you make a copy of them, and write down Tax Free Form number (DOC ID) of each Form for your reference.
If you have any questions
http://www.globalblue.com/customer-services/contact-us/
For frequently asked questions visit: http://www.globalblue.com/customer-services/faqs/